NH Global | REQUEST A REFUND FOR NH GLOBAL ORDERS

REQUEST A REFUND FOR NH GLOBAL ORDERS

Some purchases from the NH Global website might be eligible for a refund. You can use any device with a web browser to request a refund.

HOW TO REQUEST A REFUND

1. Log in to your NH Global Account
2. Go to “Orders“
3. Click on the Order ID that you want to request a refund for

4. Click on “Ask for a refund”

5. Select amount of items you want to have refunded and the reason for requesting the refund.

6. Click Submit. After you submit, please allow us up to 5 business days to approve or decline your request.

If you can’t request a refund

If the charge is pending, you canʼt request a refund yet. After the charge goes through, try to request a refund again.
If you have an unpaid order, you need to pay for that order before you request a refund.
If the request has already been submitted, you are not able to request it again until resolved.

If you already requested a refund

Check the status of your refund request >

Once the request is submitted, we have X days to decide whether or not your order is eligible for a refund and we will contact you with more information.