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This is a website of NH Global do.o. (LLC), Sokolska ulica 46, 2000 Maribor, Slovenia, Europe, which is an operator of this website and the online store it includes, as well as the operator of mobiles websites, mobile apps, blogs and related websites, which are all available and represented on tnis website.
These are NH Global's Terms & Conditions, which set forth the Agreement between NH Global do.o. (NH Global«) and each use of the website (»user« or »you«). This Agreement governs the use of this website and the legal relationship between the users and NH Global, while determining the rights and obligations of each party as follows: By using this website or disclosing to us any personal information:
(i) you agree that you have read and understood the terms of
this Agreement,
(ii) you accept and agree to be bound
by the terms of this Agreement, and
(iii) you accept and agree to abide by all laws and
regulations applicable to the subject matter of this
Agreement
Furthermore, you undertake to use this website and online store exclusively in accordance with the law, meaning that you will not issue fraudulent orders or create fraudulent accounts. In cases when NH Global deems that the order may be fraudulent or otherwise irregular, it may decline such an order and notify the authorities of irregular activity. By accepting these terms and entering into this Agreement you guarantee that all the provided data and information, which you will provide, is fully accurate and truthful, including but not limited to: your email address, your name, surname, address and any other personal data.
The terms in this Agreement may change periodically and may be revised at any time and from time to time ot our sole discretion by updating this posting. You should visit this page from time to time to review the then current terms of use because they are binding on you. Your continued use of this website means that you accept any changes or modifications to this Agreement. If any modification is unacceptable to you, your only recourse is to terminate this Agreement by contacting us on the e-mail address: support@newhopeglobal.com.
The presentation of goods in the online store does not constitute a legally binding offer but a non-binding online catalog instead. By clicking the button "order", you submit a binding order regarding the goods in the shopping cart. The confirmation of the order's receipt is issued immediately upon sending the order and does not constitute acceptance of the contract.
We may accept your order by sending an order confirmation via email, which is when the contract is formed between NH Global and yourself
The conclusion of the contract is the moment on which the prices of the products are fixed. All prices include VAT.
Payment may be made through PayPal, credit card (MasterCard, Visa and Maestro) or any other payment options available in specific country under the terms of your selected payment provider
i) Payment via PayPal
You pay directly through your PayPal account. Upon
submitting your order, you will be forwarded to PayPal to
clear the order value. As soon as our PayPal account has
been notified about your authorization, shipping starts.
NEW HOPE GLOBAL d.o.o. (LLC) respects the privacy of our website visitors and our registered users. This Privacy Policy will explain how our company uses the personal data we collect from you when you use our website. The purpose of this Policy is to ensure that your personal data is under your control and that any processing or collecting of such data is in accordance with the General Data Protection Regulation (GDPR) and all other applicable legal provisions.
You may visit our website without giving us your personal information, we do, however, gather technical data, such as IP address and browser-related information, so that we may ensure the connection and presentation of our website. We do, for instance, gather data relating to the options you choose on our website, such as your preferences and selected options, which is a regular procedure for all websites on the internet. Based on this information you may not be personally recognized, the mere purpose for gathering such information is marketing purposes and improving our services.
If you use our website as a registered user we gather and process your personal data, such as your name and address, order information, preferred products, etc. which is necessary in order for us to deliver your orders and to be able to fit you into your network. We inform you of such gathering and processing of your personal data when you register. You may at any time request additional information regarding the purpose and/or use of the gathered data.
If you are subscribed to our newsletters we gather and process your personal information, which you provide whenever entering a contest or subscribing to a newsletter, such as name, address, country of residence, etc.
Some features on our website are provided by third parties, such as Facebook and Twitter plug-ins.
These kinds of plug-ins may receive information related to your use of our website, along with the use of cookies and similar technologies (which are further explained in our Cookies Policy). If you wish to receive further information regarding the plug-ins in relation to data gathering and processing, we kindly refer you to third parties’ websites.
In general, we use your personal information for different reasons – mainly technical, administrative and operative ones, such as to ensure that the content of our website is presented in the best possible way and is tailored to your preferences. This includes troubleshooting, use of website analysis, research, statistics, marketing (along with direct marketing) and website protection.
This Policy regulates the collection of your data through your use of our website. Through the use of our website we collect and process data when you:
Sometimes we collect data that you provide directly – when you inform us of your name, address and all other relevant information to become a member or to place an order.
If you are a registered member, we also collect data regarding your orders and other information, such as your downline information, which is explained in the member’s agreement.
In cases where you access our website as a guest, the legal basis for our collection and use of your personal data is a legitimate interest. We rely on these legitimate interests to:
When accessing our website as a registered user, we rely on your consent to gather and process your personal data and to deliver direct marketing communications and place cookies and similar technologies, in accordance with our Cookies Policy. You may withdraw your consent at any time, however, if you do so, we may not be able to provide the product or services, which you have requested.
Furthermore, if you are our contracting partner, we will process your personal information in order to be able to fulfill a contract we have with you. We rely on this legal basis to:
We use your data so that we can:
We do not usually share your data with any third parties, unless we are bound to by the relevant legislation or if we have your explicit consent to do so.
The legal basis for the collection and processing of your personal information is
Our company securely stores your data at the server location in Europe(our servers are located in Germany and Finland), while also performing all the necessary security safeguards. Please contact us if you would like more information about these safeguards or server location in general.
Our company will keep your personal data for as long as we have a valid reason to keep it, taking into account the purpose for which they were given and/or collected, whichever is longer. We will, for example, keep a record of your purchase with us for the period necessary for invoicing, tax and guarantee purposes. We may also keep a record of correspondence with you to protect us from a legal claim. When we no longer have a need or lawful basis to keep your information, we will delete or anonymize the relevant information.
The maximum period of data storage is 5 years. After the expiration of this time period, we will delete your data from our servers.
You may, however, request that we delete all your personal information (the right to erasure) following the guidelines, provided hereinafter.
Under the General Data Protection Regulation (EU) 2016/679 (GDPR) and the relevant Personal Data Protection Act you have the following rights:
Which you may use under conditions provided in the GDPR and hereinafter:
The right of access – we will provide you with all your personal information which we have gathered and also check that we are lawfully processing it.
The right to rectification – after receiving your notice, we will correct any incorrect information or fulfill any missing information, should they be necessary for one of the purposes to process such data.
The right to restrict processing – you may object to the processing of personal data. After receiving your objection, we will analyze whether the provided data is accurate and being used on a lawful basis and in accordance with the purpose, for which it was given.
The right to erasure – you may delete your account on our website at any time. You may also specifically request erasure of your personal information under conditions set by Article 17 of the GDPR.
Do keep in mind, though, that some of the above stated rights may be limited and subject to relevant legal provisions, your right to object, for instance, may be limited in the event when the lawful basis to collect and use your personal data is based on legitimate interest.
Our website does not collect or use the personal information of persons under the age of 15. If a parent or guardian finds out that a minor under his guardianship has shared his personal information via our website, he/she shall immediately contact our company. After ascertaining that such personal data has in fact been shared, our company will immediately delete any such information, unless the parent/guardian explicitly allows the collection and processing of such data.
Our website may contain links to other websites, which are not under our control. Whenever you click on such a link, you will be redirected to the website, separated from our company. If you do visit such a website, please do read their own term Policy and Cookies Policy. We are not reliable for any policies and/or practices of third parties or other websites, which we do not have control over.
If you want to exercise any of the rights above or are dissatisfied with the way we have used your information, please contact our Data Protection Officer (DPO)
We will seek to deal with your request with undue delay and in any event in accordance with the requirements set by the GDPR.
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